FAQ

Frequently Asked
Questions

Find quick answers to common questions about SWIX Cloud

Getting Started

How do I create an account?

Click the "Sign Up" button in the top right corner, enter your email and password, and verify your email address. You will start with a free 5GB plan.

What file types can I upload?

What is the maximum file size?

Storage & Plans

How much storage do I get for free?

Can I upgrade or downgrade my plan?

What happens if I exceed my storage limit?

Do you offer refunds?

File Management

How do I organize my files?

Can I recover deleted files?

How do I search for files?

Can I download multiple files at once?

Sharing & Collaboration

How do I share files with others?

Can people without an account access shared files?

How do I stop sharing a file?

Can I collaborate with my team?

Security & Privacy

How secure is my data?

Can SWIX Cloud access my files?

Do you backup my files?

Is two-factor authentication available?

Technical

Which browsers are supported?

Is there a mobile app?

Do you have an API?

What is your uptime guarantee?

Still Have Questions?

Cannot find the answer you are looking for? Our support team is here to help.